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  • Privacy Policy Statement

    This Privacy Policy applies to the Robert W. Woodruff Arts Center, Inc.'s family of Web sites, including www.woodruffcenter.org, www.atlantasymphony.org, www.high.org, www.aca.edu, and www.alliancetheatre.org. When you use any of our Web sites, you consent to the use of your personal information by us in the manner specified in this privacy policy. The primary purpose of this Web site is to provide information regarding the High Museum of Art, not to gather personal information. We do, however, gather information that is described below. The information we collect is used to improve the content of our Web page, to notify consumers about updates to our Web site, to process consumer purchase transactions and to contact consumers for marketing purposes.

    Information Gathered
    We collect the domain name of visitors to our Web site, the e-mail addresses of those who provide it to us or who communicate with us via e-mail, aggregate information on what pages consumers access or visit, user-specific information on what pages consumers access or visit, and information volunteered by the consumer, such as contact information, survey information and/or site registrations. You may volunteer to provide us information when you choose to register with one of our sites, become a member of one of our divisions, purchase items or order tickets through a site, join an e-mail club, make a donation to one of our divisions, sign up for a course or training, participate in a survey, or contact us with your questions or comments.

    IP Addresses
    For each visitor to our Web page, our Web server automatically recognizes the visitor’s domain name or Internet Protocol address. An Internet Protocol ("IP") address is a number that is automatically assigned to every computer connected to the Internet. When visitors request pages from our Web site, our servers log the visitors' IP addresses. We do not normally link IP addresses to anything personally identifiable, which means that a visitor's session will be logged, but the visitor remains anonymous to us. We collect IP addresses for the purposes of system administration and to audit the use of our site. We also use IP addresses to collect statistical information for marketing and promotional purposes. We may use IP addresses to identify a user when we believe it is necessary to enforce compliance with the terms governing use of our site or to protect our services, site, customers, or others.

    Cookies
    A cookie is a small text file that is created in the computer's hard drive that gives the user a unique, random ID. This ID enables the Web site to readily recognize each visitor on a subsequent visit to the site. For example, a cookie may indicate the preferences selected by a visitor on a prior visit and facilitate more efficient browsing on subsequent visits. We use cookies to store visitor preferences (to make visiting our site easier), to record session information (such as items that consumers add to their shopping cart), and to record user-specific information on what pages users access or visit (to see which pages are popular and which are not). If you reject the cookie, you may still use our site, but you will not have access to any part of the site that requires you to log in.

    Use Of Information
    The information you provide to us will be used to operate our Web sites and to deliver the services you have requested (e.g., to send you the newsletters you requested, to respond appropriately to your inquiries, or to send you the products you purchased).

    [We may also use the information to conduct market research studies and reports. We may share the information you provided in aggregate (nonpersonally identifiable) form with third parties.]

    In addition, if you supply us with your postal address on-line or your e-mail address (except as provided below), you may receive periodic mailings or e-mails from us with information on new services and upcoming events. From time to time, we make the postal addresses and e-mail addresses of those who provide them to us available to other reputable organizations we think you might find interesting Persons who supply us with their telephone numbers on-line may receive telephone contact from us with information regarding new products, services and upcoming events. We will NOT share your telephone number with any other organizations. When you purchase items or tickets on one of our Web sites, we will have to share the information you disclose at the time you make the purchase with: 1) the shipper for purposes of delivering products and 2) the credit card processor for purposes of collecting money for purchases. We also reserve the right to disclose any information as necessary to satisfy any applicable law, regulation, legal process, or governmental request or to cooperate with law enforcement and other authorities in investigating a claim of illegal activity. With respect to Ad Servers: We do not partner with nor have special relationships with any ad server companies. All information is maintained by the Robert W. Woodruff Arts Center, Inc. and is available to all of its divisions, which are the Alliance Theatre, Atlanta College of Art, Atlanta Symphony Orchestra, High Museum of Art, and 14th Street Playhouse.

    Option To Restrict Use Of Information
    If you do not wish to receive mailings, e-mail, or telephone calls from us in the future, please let us know by sending us an e-mail at webmaster@woodruffcenter.org. If you do not want us to share your postal address or e-mail address with other companies or organizations, please let us know by sending us an e-mail at webmaster@woodruffcenter.org. Please provide us with your exact name and address. We will be sure your name and personal contact information is removed from the list we share with other organizations. You may also let us know by contacting us by mail at:

    Woodruff Arts Center Information Services
    1280 Peachtree Street, NE
    Atlanta, GA 30309

    or via phone at 404-733-4357.

    Changes To The Use Of Information
    From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy policy. If our information practices change at some time in the future, we will contact you before we use your data for these new purposes to notify you of the policy change and to provide you with the ability to opt out of these new uses. Customers may prevent their information from being used for purposes other than those for which it was originally collected by sending us an e-mail at webmaster@woodruffcenter.org.

    Customer Review
    Upon request we provide site visitors with access to all information, including personal information, that we maintain about them. Consumers can access this information and have it corrected by sending us an e-mail at webmaster@woodruffcenter.org.

    Security
    When we transfer and receive certain types of sensitive information such as financial information, we redirect visitors to a secure server for the transfer of data. We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.

    Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us or any information provided by our on-line products or services, and you do so at your own risk. We will not be liable for disclosures of your personal information due to errors in transmission or unauthorized acts of third parties. However, once we receive your transmission, we will make our best effort to ensure its security on our systems. You are responsible for maintaining the confidentiality of your password. If you lose or forget your password, we will e-mail it to you or you can contact us at webmaster@woodruffcenter.org or 404-733-4357.

    Contact
    If you feel that this site is not following its stated information policy or if you have any questions or comments concerning the policy, you may contact us at the e-mail address or the phone number listed below:

    Woodruff Arts Center Information Services
    1280 Peachtree Street, NE
    Atlanta, GA 30309

    We can be reached via e-mail at webmaster@woodruffcenter.org or by calling us at 404-733-4357.