Frequently Asked Questions
The High Museum’s summer camp program is exempt from licensure and does not have a license from Bright from the Start: Department of Early Care and Learning.
Additional questions? Email us at HMAcamps@high.org or call 404-800-0547.
Day-to-Day Operations
How will drop-off and pickup work?
All campers will be dropped off and picked up on 16th Street. High Museum staffers will be there to greet campers for the day.
On day one of camp, you will be assigned a carpool number, and we request that you create your own carpool sign using black marker for your vehicle.
For morning drop-off, we will invite campers with last names A–L to check in from 8:30 to 8:45 a.m. From 8:45 to 9 a.m., we will invite campers with last names M–Z to check in.
For afternoon pickup, we will bring out campers with last names A–L from 3:30 to 3:45 p.m. From 3:45 to 4 p.m., we will bring out campers with last names M–Z.
Will the High provide lunch or snacks for campers?
The High will not provide food or snacks for campers. Campers are required to bring their own lunch or snacks daily, with all food items being in a sealed lunch bag marked with the camper’s name. Sharing of food and containers will not be permitted. We are unable to refrigerate or microwave food. If your child arrives at camp without a lunch, we will call you to bring a lunch for the camper.
Due to our sensitivity to nut allergies, the High is a nut-free camp.
We recommend that campers bring a refillable water bottle to camp.
How will lunch work?
Campers and staff will eat their lunches outside. The classrooms will be used for rainy days.
Will my child still have access to the Museum galleries during camp?
Campers will be given access to the galleries throughout their camp experience.
What should my camper bring to camp?
While camp will provide all art supplies, we recommend campers bring comfortable shoes and clothing, a reusable water bottle, daily lunch and snacks. If your camper loves to get messy, we suggest a second set of clothes. Sunscreen and bug spray are optional.
What is the aftercare process like?
Aftercare starts at 4 p.m. and ends at 6 p.m. Parents/caregivers/guardians should park on 16th Street for aftercare pickup. If staff is not present, take your assigned carpool number and approach the window of the Education Center. A staff member will bring your camper to you.
During aftercare, your camper may be with other campers or staff who are not in their same camp pod.
Cell Phone Policy
We ask that all campers leave electronic devices, including cell phones, at home. If a camper needs to contact a parent or guardian, our camp staff can assist.
Registration and Cancellation
Which age group should I register my child for?
Our camps are divided by grade level: Grades 1–2, Grades 3–4, Grades 5–6, and Grades 7–8. We understand and expect that many of our campers have extensive knowledge of particular subjects and may be intellectually and artistically gifted. We design our camp curricula with a wide range of abilities in mind for each developmental stage. The material and instruction in each camp are designed to be age appropriate and developmentally suitable.
We recommend registering campers for the grade they will enter in the fall of that year.
What happens if the week of camp I want to sign up for is full?
If your preferred week of camp is already full, you can join the waitlist on a first-come, first-serve basis. There is no cost to join a waitlist and no obligation to sign up once you’re on it. If you would like to join a waitlist, please fill out our waitlist form.
We will contact you immediately as soon as a spot opens for the week you are waitlisted. If we do not hear back from you within twenty-four (24) hours, we reserve the right to offer the spot to the next person on the waitlist.
What is the cancellation policy?
The High Museum has made a significant investment to meet the changing protocols and protect the health and safety of our staff and your young artists. We understand if you must cancel, and we will honor the cancellation policy below; however, as a nonprofit whose mission is critical to our business, we encourage you to apply your camp fee to another week of camp, if space permits, or donate your dollars to the Museum as a tax-deductible gift.
Any cancellation or change made more than two weeks before your child’s first day of camp carries a processing fee of $25; if you cancel your registration before the two-week deadline, you will receive a refund less than the $25 fee. No refunds can be given for cancellations made less than two weeks prior to the start of the selected camp.
The High reserves the right to cancel any camp that does not meet minimum enrollment (six campers) or for other unforeseen circumstances. We will do our best to notify families at least one week prior to the start of a camp session if a particular camp is canceled. Any payments made toward a week of camp that the High Museum cancels will be eligible for a refund or can be applied to another camp if space permits.
T-Shirts
What if I ordered the wrong t-shirt size?
We recommend that campers reference the t-shirt size chart prior to purchasing. Shirts may not be exchanged after purchase.
Can I purchase a t-shirt once camp starts?
While supplies last, t-shirts will be available for purchase during the week of camp. Please email us at HMAcamps@high.org, or call 404-800-0547.
If I ordered a camp t-shirt, when will my child receive it?
Camp t-shirts will be distributed on the third day of your child’s camp week.
