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Visiting Tips

Have a question or special need? Stop by the Information Desk in the Taylor Lobby or simply ask a staff member or security officer.

The nursing room is open.

The High Museum has a private space for nursing mothers. The room is located in the Greene Family Education Center on the Lower Level of the Stent Family Wing and has a lock to ensure privacy. The space provides comfortable furniture, including a loveseat and glider, a changing table, and reading material for both adults and kids. The nursing room is available any time during the Museum’s regular operating hours.

Please, take photos!

Casual, non-flash photography is permitted in the High’s permanent collection galleries, subject to the conditions listed below. Photography of special exhibitions or works on loan to the Museum is sometimes prohibited by lenders. Photo policies for special exhibitions will be posted in the galleries.

Visitors may:

  • Take casual, non-flash photos for personal use only.
  • Use hand-held cameras, cell phones, and tablets with the flash turned off.

Visitors may NOT:

  • Use tripods, lights, “selfie-sticks,” or other external equipment.
  • Sell or publish the images.
  • Use the images to promote any outside product or service.

Visitors must:

  • Remain behind stanchions and maintain a safe, non-touching distance from all artwork, cases, platforms, and pedestals.
  • Respect other visitors enjoying the galleries.

Professional photography and filming requests may be submitted by completing this Request Form or by visiting the High’s Online Newsroom.

Coat check is free.

The High requires visitors to check backpacks, umbrellas, and other bulky items. Coat check is provided free of charge. Coat rooms are located in the main lobbies of the Wieland Pavilion and the Stent Family Wing.

No food or drink in the galleries.

Food and drink are not permitted in the Museum’s galleries or in the Hill Auditorium. Visitors may eat in the High Café on the Lower Level of the Stent Family Wing and in the Margaretta Taylor Lobby of the Wieland Pavilion. LINK: Learn more about dining at the High.

Don’t touch the art.

It is prohibited to touch any artwork in the galleries. Many pieces are very fragile, and even a fingertip can leave a damaging oil residue on a painting, sculpture, or object.

Re-entry is allowed.

You may exit the Museum and return later in the day. Tickets are valid from the printed entrance time through the end of operating hours on the day of your visit. Simply retain your admission sticker and ticket stub to present upon re-entry.

Need a restroom?

Restrooms are located on all floors of the Wieland Pavilion, all floors of the Anne Cox Chambers Wing, and on the Lobby Level of the Stent Family Wing. All are wheelchair-accessible and have nearby drinking fountains.

Sketching is welcome.

Sketching is permitted in the High’s permanent collection galleries and select special exhibitions. See the security guard at the Wieland Pavilion entrance to obtain a sketching permit. You may write down notes or sketch in the galleries using only dry media, such as no. 2 pencils. The security officers have a limited number of no. 2 pencils available upon request. Please refrain from leaning against walls or glass cases while sketching.

Strollers are OK!

Baby strollers are permitted at all times in the permanent collection galleries. However, the use of strollers may be restricted in special exhibition galleries due to certain loan restrictions and high visitor volume in these areas.

The High is a nicotine-free environment.

Both the Sifly Piazza and The Woodruff Arts Center indoor facilities are nicotine free. Designated smoking areas are around the perimeter of the Arts Center, and we ask that you limit your smoking to these areas.

Leave weapons at home.

For the safety of our guests and employees, The Woodruff Arts Center prohibits the possession of weapons of any kind on the Arts Center’s property, including the Sifly and Callaway plazas, or at events sponsored by the Arts Center, unless such possession or use is a requirement of the job (e.g., law enforcement). Weapons include firearms, explosives, knives, and other objects that in the opinion of The Woodruff Arts Center might cause harm.